If you had a goose that laid golden eggs, would you insure the eggs or the goose that laid them?

‘Do I need an insurance agent?” you may ask. Insurance agents are essentially the link between you and your insurance provider. They are there to help you make the right decision when it comes to selecting the insurance solution that fits your risk management profile. An insurance agent is also useful in claims management. However, do we truly appreciate the value of insurance agents?

Let us take a quick look at some facts; Insurance agents play a critical role as an intermediary between a customer and an insurer. In some cases, clients are not given full and accurate information before they sign up for a policy because of the insurance jargon used when communicating results in confusion and lack of clarity. When clients do not understand, it causes anxiety and disillusionment.

However, a lot has been done over the years by Insurance Regulatory Authority (IRA) and Association of Kenya Insurers (AKI), including standardizing insurance lingo. There has been a significant effort in sensitization of the general public on the importance and need for insurance in Kenya. The key elements that are being addressed are:

Ensuring there is full disclosure, transparency, and honesty when paying claims.

Offering more service support to policy holders through excellent client experience.

Today’s insurance agents are well trained and licensed to trade by the IRA.

We at Suluhisho Insurance ensure that as our client we perform the following services on your behalf.

• Conducting a proper risk assessment.
• Effectively communicate policy information.
• Correctly calculate insurance premiums and verification of settlement awards for clients.

We have very capable staff well versed in all matters insurance ranging from

• Health
• Investments and pensions
• Motor vehicle and
• Asset insurance.

We are committed to providing you with the best custom-made plans that fit your business needs.

This way, when that unexpected incident happens, we will be there for you!